Terms and Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the ResidentialProxy.io website at https://residentialproxy.io and all related products and services (collectively, the “Services”). By creating an account, purchasing a plan, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of the Services.

2. Eligibility & Accounts

You must be at least 18 years old and capable of entering into legally binding agreements to use our Services. You are responsible for maintaining the confidentiality of your login credentials and all activities under your account. Notify us immediately if you suspect unauthorized access or use.

3. Scope of Service

ResidentialProxy.io provides access to a proxy network composed of real residential IP addresses supplied by Internet Service Providers (ISPs). These proxies enable secure, anonymous connections for tasks such as market research, web testing, SEO, and other lawful use cases.

You are solely responsible for ensuring that your use of the Services complies with all applicable laws, third-party terms, and ethical standards. The Services must not be used to harm, disrupt, or exploit any systems or data.

4. Acceptable Use

You agree not to:
  • Use the Services for illegal, fraudulent, or abusive purposes.
  • Send spam, malware, or engage in unauthorized data collection.
  • Interfere with or disrupt the integrity or performance of the network.
  • Attempt to reverse-engineer, copy, or resell our Services.
  • Access systems or data you do not have explicit permission to use.

5. Service Availability and Modifications

We may modify, suspend, or discontinue any aspect of the Services at any time without prior notice. While we strive for maximum uptime, we do not guarantee uninterrupted availability or that the Services will meet every specific need.

6. Fees and Payment

Subscription fees and pricing are listed on our Pricing page. Payments are typically collected in advance through secure third-party processors. Unless otherwise stated, all fees are non-refundable. Failure to pay may result in suspension or termination of your account.

7. Intellectual Property

All content, software, designs, and documentation associated with ResidentialProxy.io are owned by us or our licensors. You are granted a limited, non-exclusive, non-transferable license to use the Services in accordance with these Terms. All rights not expressly granted remain reserved.

8. Confidentiality

You may gain access to confidential or proprietary information about our systems or business. You agree not to disclose or misuse such information for any purpose other than lawful use of the Services.

9. Termination

You may cancel your account at any time. We reserve the right to suspend or terminate your access if you violate these Terms, fail to pay fees, or misuse the Services. Upon termination, all rights granted to you will immediately end.

10. Disclaimers

The Services are provided on an “as-is” and “as-available” basis. We make no representations or warranties of any kind, express or implied, including but not limited to fitness for a particular purpose, accuracy, reliability, or non-infringement.

11. Limitation of Liability

To the extent permitted by applicable law, our total cumulative liability for any claim arising from or relating to the Services shall not exceed the total amount paid by you for the Services in the twelve months preceding the event. We are not liable for indirect, incidental, or consequential damages of any kind.

12. Indemnification

You agree to indemnify and hold harmless ResidentialProxy.io, its affiliates, and staff from any claims, losses, damages, or costs arising from your use of the Services, violation of these Terms, or infringement of any rights of a third party.

13. Force Majeure

We are not responsible for any failure or delay in performance caused by circumstances beyond our reasonable control, including network outages, natural events, or actions of third parties.

14. Changes to These Terms

We may update or modify these Terms from time to time. The most recent version will always be posted on our website. Continued use of the Services following changes constitutes acceptance of the updated Terms.

15. Severability & Entire Agreement

If any part of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force. These Terms, together with the Privacy Policy, represent the entire agreement between you and ResidentialProxy.io regarding your use of the Services.

16. Contact Information

For any questions or concerns about these Terms, please contact us at info@residentialproxy.io.